HIPAA Notice of Privacy Practices

Last Updated: January 2025

Our Legal Duty

Federal law requires MedConnect Pro to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of our legal duties and privacy practices. We are required to follow the terms of this Notice currently in effect.

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes:

• Treatment: To provide, coordinate, or manage your healthcare and related services
• Payment: To obtain payment for services we provide, including billing and collections
• Healthcare Operations: To support our business operations and improve quality of care
• As Required by Law: When federal, state, or local laws mandate disclosure
• Public Health Activities: To prevent or control disease, injury, or disability
• Legal Proceedings: In response to court orders, subpoenas, or discovery requests

Your Rights Regarding Your Health Information

Under HIPAA, you have the following rights:

• Right to Access: Request to inspect and obtain copies of your health records
• Right to Amend: Request corrections to your health information
• Right to an Accounting: Request a list of certain disclosures we have made
• Right to Request Restrictions: Ask us to limit uses or disclosures of your information
• Right to Confidential Communications: Request communications in a specific way or location
• Right to a Paper Copy: Obtain a paper copy of this Notice upon request

Breach Notification

In the event of a breach of your unsecured PHI, we will notify you as required by law. We will inform you of the breach, what information was involved, steps we are taking, and what you can do to protect yourself.

Changes to This Notice

We reserve the right to change this Notice. Any changes will apply to health information we already have as well as information we receive in the future. We will post the current Notice in our office and on our website, and will provide you with a copy upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Our Privacy Officer at the contact information below
• The U.S. Department of Health and Human Services Office for Civil Rights

You will not be penalized or retaliated against for filing a complaint.

Contact Information

For questions about this Notice or to exercise your rights, contact our Privacy Officer:

Email: privacy@medconnectpro.com
Phone: (555) 012-3456
Address: 123 Medical Plaza Drive, Suite 100, Healthcare City, ST 12345